General Conditions of Sale (GCS)

General Conditions of Sale

Welcome to Tête Haute . These General Terms and Conditions of Sale apply to all orders placed via our website www.tete-haute.com . By confirming your order, you unreservedly accept all of the provisions below.

Products

We make every effort to present our products accurately, through detailed descriptions and faithful visuals. However, slight variations in color or finish may exist depending on screens and available inventory.

Price

All prices listed on our website are in euros, inclusive of all taxes. Tête Haute reserves the right to change its prices at any time. Products are billed at the rate in effect when the order is placed.

Order

Any order placed on our online store implies acceptance of these terms and conditions. An order confirmation will be sent to you by email upon validation.

Payment

Payment is completely secure. It can be made by credit card or through the services offered on our site. Transactions are processed by Shopify Payments and its partners in accordance with PCI-DSS security standards.

Delivery

Processing and delivery times are specified on our Delivery Policy page. Tête Haute cannot be held responsible for delays attributable to carriers.

Right of Withdrawal

In accordance with current legislation, you have 14 days from receipt of your order to exercise your right of withdrawal. Returned items must be in perfect condition and in their original packaging.

Returns and Refunds

To know the conditions of return and refund, we invite you to consult our Return Policy .

Personal Data

The personal information collected is processed in accordance with our Privacy Policy . It is used exclusively for the management of your orders and customer relations.

Disputes

In the event of a dispute, an amicable solution will be preferred. Failing this, the French courts will have sole jurisdiction to settle the dispute.

Contact

For any questions, you can write to us at: info@tetehaute.com